It's easy to create or rename a contact flow in Amazon Connect, but how do you delete one? The documentation doesn't mention anything about it and a Google search has come up empty.

This question concerns AWS Connect, the cloud-based call center. For those people who have been involved in the setup and configuration of AWS Connect, is there any portion of Amazon Connect that i...

I'm trying to get an audio file from kinesis video stream in Python in AWS-Lambda instance. To get the audio i'm using this snippet of code: def download_stream(self, streamARM, ms_start_timestamp...

how to save voice message of customer number and store in an s3 bucket using aws connect. I made a contact workflow but I am not understanding how to save voice message to s3 bucket?

I am trying to setup a VOICE MAIL feature for the callcenter in Amazon connect.I have added the Start Media streaming block to the flow.I have also added a Lambda function which is triggered by the...

For reference, here is the flow in question: "Get Customer Input" (Lex) -> "Set Contact Attribute" -> "Play Prompt" After the call to Lex, I set a contact attribute using "Save Text As Attribute...