I am developping an app in ASP.NET MVC5 using Zendesk_v2 (uploaded using a nuget package). I have admin rights for subdomain easynext.zendesk.com. Here is my code for creating a ticket: private s...

We are thinking of using Jira for bug tracking and to integrate it with Git to connect bug fixes with version handling. Do you recommend Jira also for customer support or should we find another s...

<script id="ze-snippet" src="https://static.zdassets.com/ekr/snippet.js?key=some_zendesk_key" /> I'm trying to optimize my web site performance. I've faced a big impac...

How do you search to see if a user exists in Zendesk? I've tried the following, where mydomain is the domain of my company: https://mydomain.zendesk.com/api/v2/users/[email protected] This i...

I have been using Zendesk v1 SDK along with AndroidX and Jetifier and after updating to AS 3.3, Gradle version 4.10.1, I am getting errors at compile time, it looks like Jetifier is translating IDs...

Is Microsoft still working on both products? Has development on TFS been dropped in favour of VSTS? For context, we are using TFS right now and VSTS clearly has better integration. Specifically wi...

Reading the documentation of Zopim (a.k.a Zendesk Chat): API calls must be inserted after the Live Chat Script and wrapped within $zopim(function() { ... }) So I have a the Zopim script in hea...

I have an ajax call which needs to return a promise. The function is as follows client.tickets.create(ticket, function(err, req, result) { if (err) { logger.error(err); return false; }...

I integrated the Zendesk mobile sdk through its maven repository into my project and it wouldn't build anymore. It has some kind of a clash with picasso library that i am using. I get this error du...