Internal app sharing without install button

Question

In some devices, ex Google Pixel 3 XL, button Install disappear, although they use same google play account and open a same internal app.

Does anyone have a suggestion for my issue? Any response would be appreciated.

Beria

have you solve this issue? What is your solution? – Nodab

Answer 1

TL;DR;

• Change your Google Play account temporarily to other.

Long version

I tried all of the answers but with no luck. But I got the hint from them and tried to change my account. In my case, I have 4 accounts registered at Google Play, and two of them are registered as tester accounts. Here's the weird behavior, I changed to a non-tester account and it works but it doesn't when logged in to the tester account.

Oui

Answer 2

Try these from top to the bottom:-

1. You might have logged into multiple Google accounts under a user(owner) on your mobile. In this case, you can either log out from other google accounts except for the one which is on the email list of testers. Or, create a separate mobile user on your phone and log into a google account that is on the tester's list in the google console.

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2. You might have installed the same app on another mobile user on the phone. Goto Settings > Apps & notifications > Your App

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3. Make sure, the Internal app sharing option is on. Goto App Store > Settings > Tab 7 times on "Play Store Version" Then you will see the following option.

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4. Sometimes, the cache needs to be cleared out. Goto Settings > Apps & notifications > Google Play Store > Storage & Cache > Clear Storage/Cache

Rope

4th option fixed the issue for me. Thanks. – Cankerworm

Answer 3

This has been answered already across different posts but what worked for me:

1 - Enable Internal app sharing in Google Play

If you don't have this option you have to enable developer mode first in Google Play. You can do this by tapping the profile icon in Google Play and then tapping the Play Store Version 7 times (under Settings/About).

2 - Change to the test account by tapping the profile photo and selecting it on the accounts dropdown.

3 - Open the internal test app link.

It worked for me then, as I use several accounts and I had another one active.

Labefaction

Answer 4

We struggled with one tester that couldn't get the install button.

Finally, we got it working... Enter Internal Testing on the Google Play Console, after adding the email of the tester, go to the bottom of the page, in the section "How testers join your test", copy that link, and access it on the testing device (using the tester just added credentials, that should be the same used on Google Play Store on the device).

How testers join your test Screenshot

Cacology

Answer 5

I have not tried this personally, but I think turning on developer options on both devices might help. I know this usually is only needed for USB debugging, but it might be worthwhile to try.

Spearwort

Answer 6

try using the parent URL of test app. it worked for me. URL with version number was causing the issue in my case.

Glochidiate

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Answer 7

In my case I was logged in with the wrong account in Google Play. Despite being logged in with my test account in the App Tester, this was apparently not enough, and you have to set your test account in both App Tester AND Google Play.

Magnetochemistry

Answer 8

1. Clear Play Store data

Settings-> Apps -> Play Store -> Clear Data

2. Open Play Store
3. Enable Developer Mode

Play store Settings->about-> Play store version click several times until developer mode on

4. Turn off auto update
5. Turn on internal testing

still if not work then switch play store accounts then retry above steps

Cartouche

Answer 9

On top of the above; ( 2023 Additionals)

https://play.google.com/console/

Select app.

left pane 'Setup'.

'Internal App Sharing'.

Manage Testers.

Anyone you shared the link with can download OR Restrict access to email lists ( up to you )

Prolamine