I know this is an old question, but still unanswered. It took me a day of research, but I found the simplest solution, at least in my case (Oracle 11.2 on Windows 2008 R2) and wanted to share.
The error, if looked at directly, indicates that the listener does not recognize the service name. But where does it keep service names? In %ORACLE_HOME%\NETWORK\ADMIN\listener.ora
The "SID_LIST" is just that, a list of SIDs and service names paired up in a format you can copy or lookup.
I added the problem Service Name, then in Windows "Services" control panel, I did a "Restart" on the Oracle listener service. Now all is well.
For example, your listener.ora file might initially look like:
# listener.ora Network Configuration File: C:\app\oracle_user\product\12.1.0\dbhome_1\network\admin\listener.ora
# Generated by Oracle configuration tools.
SID_LIST_LISTENER =
(SID_LIST =
(SID_DESC =
(SID_NAME = CLRExtProc)
(ORACLE_HOME = C:\app\oracle_user\product\12.1.0\dbhome_1)
(PROGRAM = extproc)
(ENVS = "EXTPROC_DLLS=ONLY:C:\app\oracle_user\product\12.1.0\dbhome_1\bin\oraclr12.dll")
)
)
LISTENER =
(DESCRIPTION_LIST =
(DESCRIPTION =
(ADDRESS = (PROTOCOL = TCP)(HOST = localhost)(PORT = 1521))
(ADDRESS = (PROTOCOL = IPC)(KEY = EXTPROC1521))
)
)
... And to make it recognize a service name of orcl, you might change it to:
# listener.ora Network Configuration File: C:\app\oracle_user\product\12.1.0\dbhome_1\network\admin\listener.ora
# Generated by Oracle configuration tools.
SID_LIST_LISTENER =
(SID_LIST =
(SID_DESC =
(SID_NAME = CLRExtProc)
(ORACLE_HOME = C:\app\oracle_user\product\12.1.0\dbhome_1)
(PROGRAM = extproc)
(ENVS = "EXTPROC_DLLS=ONLY:C:\app\oracle_user\product\12.1.0\dbhome_1\bin\oraclr12.dll")
)
(SID_DESC =
(GLOBAL_DBNAME = orcl)
(ORACLE_HOME = C:\app\oracle_user\product\12.1.0\dbhome_1)
(SID_NAME = orcl)
)
)
LISTENER =
(DESCRIPTION_LIST =
(DESCRIPTION =
(ADDRESS = (PROTOCOL = TCP)(HOST = localhost)(PORT = 1521))
(ADDRESS = (PROTOCOL = IPC)(KEY = EXTPROC1521))
)
)
