Apple Developer Program Enrollment error - "Your enrollment could not be completed" [closed]

Question

I am trying to create an apple developer account for past 3 weeks. after selecting

"Select your entity type = Individual" and "Terms & Condition = agree"

an error appears saying "Your enrollment could not be completed". I called support several times and mailed several time they all just simply say at this moment you cannot enroll. when I ask for the reason they simply say they don't no. If they don't know who else would no? I am just stuck here. I cannot publish my app due to their error and they are not helping at all. really frustrating.

additional info:

after I click on the agree button

• The browser does a POST to https://developer.apple.com/services-enrollment/submitIndividualEnrollment

• Result of this POST is 406 with below json

  {"responseId":"7d97f000-ab5e-4a26-9cc3-6498dc322f33","resultCode":202000,"resultString":"Your request could not be processed","userString":"Your request could not be processed","creationTimestamp":"2020-06-30T13:04:36Z","userLocale":"en_US","requestUrl":"https://developer.apple.com/services-enrollment/submitIndividualEnrollment","httpCode":406}

Merino

were you able to sort this out ? – Downpour

I’m voting to close this question because it is not about programming as defined in the help center. Appstore support questions are off-topic here – Quietude

Answer 1

I had the same issue Your enrollment in the Apple Developer Program could not be completed at this time.

I managed to sort it out through getting Apple Phone Support (Durind US working hours : Mon-Fri,9:00 AM–7:00 PM CST).

They sent me a couple of mails in which they had a link to upload my ID Proof.

Once I uploaded I contacted them in the same way. They got me verified my ID Proof and unlocked my enrollment. Then I did continue to the enrollment payments process

You can also use the mail support. But its a slow process of getting what we need from support

Contacting Apple Phone Support:-

1. Login to Apple Developer Console
2. Click Contact US in left menu
3. In the next page choose Membership and Account
4. In the next popup select Programme Enrolment
5. Select Phone in the Phone or Email
6. Enter your Phone Number. They will call in you within a couple of minutes

Vimen

Whenever I do that, I see option for Email support only. Emailing them is useless. I don't see option for phone support – Porridge

How did you solve the phone support issue did you get to contact them via phone? @Porridge – Carinthia

@Carinthia You cannot contact them via phone, They contacted me after a few months via email and gave me a special link to join Apple Developer program. Not sure what took them so long – Porridge

Answer 2

I had the same issue, ""Your enrollment could not be completed" and below the text "Your enrollment in the Apple Developer Program could not be completed at this time."

I found out that so many people have this issue and that Apple does not seem to help out, here is just one example: https://developer.apple.com/forums/thread/129762

I tried different browsers and credit cards without any luck. Then I suddenly managed to enroll from my iPhone, via web over CELLULAR, like this:

1. Disable wifi on iPhone
2. Follow through Apples enroll process https://developer.apple.com/programs/enroll/

I cannot go through the process again to verify, but this was the only changed parameter in my strategy. Hope this can help others.

Siegler