App Store Connect: "In-App Purchase and Subscriptions" section missing

Question

I want to add subscriptions to my app in app store connect. The subscriptions status is "Waiting for Review". But the button "Submit for review" is greyed out.

On the subscriptions page I see this info:

Your first subscription must be submitted with a new app version. Create your subscription, then select it from the app’s In-App Purchase and Subscriptions section on the version page before submitting the version to App Review. Learn More

Once your binary has been uploaded and your first subscription has been submitted for review, additional subscriptions can be submitted from the Subscriptions section. Learn More

When I click on "learn more", I come to this page https://help.apple.com/app-store-connect/#/dev1986a0e5c

On the screenshot I see a "In-App Purchase and Subscriptions" section displayed under build. On my app is this section missing. How can I get this section?

My app is not released and not reviewed by apple. I cannot add the app to review because of the missing subscriptions in the app.

What do I missing to get the subscriptions work?

Neal

I have the same issue, did you manage to find a fix? – Oxalis

I had to complete something in "agreements tax and banking". I called apple and they helped me to find this. – Neal

Answer 1

I recently went through this and found that ALL THREE of the following must be true before the "In-App Purchase and Subscriptions" section will appear on the version page:

1. The app version submission must be in the “Prepare for Submission” state
2. There must be at least one IAP/subscription in the “Ready to Submit” state
3. All banking & agreements must set up and in place

Barranca

Answer 2

For anyone else having this issue, all of the above information is correct, however in my case the Subscription was not fully complete. Tapping on the Subscription - Group - Subscription and then at the very bottom is a section for a screenshot of your app and a comment that must be filled out in order for it to be submitted.

Want

Answer 3

If you have already added the build for review (Add for review, not submit) the "In-App Purchase and Subscriptions" section is not visible. So, you have to remove build from review and "In-App Purchase and Subscriptions" section will be visible (if the status of subscriptions is Ready for Review).

Retract

My app is in the "Prepare for Submission" state (i.e. has not been added for review), and yet there is no "In-App Purchase and Subscriptions" section. – Barranca

Answer 4

App Version in “Prepare for Submission” State:

The app version you are working on must be in the “Prepare for Submission” state. This means that the app is in a ready state for submission but has not yet been submitted.

At Least One IAP/Subscription in “Ready to Submit” State:

There must be at least one In-App Purchase (IAP) or subscription that is in the “Ready to Submit” state. This ensures that the IAP/subscription is fully configured and ready to be reviewed and approved by Apple.

Banking & Agreements Set Up:

All necessary banking information and agreements must be set up and in place. Without this, Apple will not allow you to manage IAPs or subscriptions for your app.

Subscription Details Fully Complete:

For anyone else having this issue, all of the above information is correct, but in my case, the subscription was not fully complete. If you’re facing a similar problem, check that your subscription details are fully filled out. Specifically, tap on the Subscription Group, then select the Subscription, and scroll to the very bottom. There, you’ll find a section for a screenshot of your app and a comment that must be filled out in order for the subscription to be submitted.

If any of these conditions are not met, the “In-App Purchase and Subscriptions” section will not appear on the version page in App Store Connect. Make sure to check each of these areas if you’re having trouble finding the section.

Exanimate