A concrete syntax tree matches what the grammar rules say is the syntax. The purpose of the abstract syntax tree is have a "simple" representation of what's essential in "the syntax tree".
A real value in the AST IMHO is that it is smaller than the CST, and therefore takes less time to process. (You might say, who cares? But I work with a tool where we have
tens of millions of nodes live at once!).
Most parser generators that have any support for building syntax trees insist that you personally specify exactly how they get built under the assumption that your tree nodes will be "simpler" than the CST (and in that, they are generally right, as programmers are pretty lazy). Arguably it means you have to code fewer tree visitor functions, and that's valuable, too, in that it minimizes engineering energy. When you have 3500 rules (e.g., for COBOL) this matters. And this "simpler"ness leads to the good property of "smallness".
But having such ASTs creates a problem that wasn't there: it doesn't match the grammar, and now you have to mentally track both of them. And when there are 1500 AST nodes for a 3500 rule grammar, this matters a lot. And if the grammar evolves (they always do!), now you have two giant sets of things to keep in synch.
Another solution is to let the parser simply build CST nodes for you and just use those. This is a huge advantage when building the grammars: there's no need to invent 1500 special AST nodes to model 3500 grammar rules. Just think about the tree being isomorphic to the grammar. From the point of view of the grammar engineer this is completely brainless, which lets him focus on getting the grammar right and hacking at it to his heart's content. Arguably you have to write more node visitor rules, but that can be managed. More on this later.
What we do with the DMS Software Reengineering Toolkit is to automatically build a CST based on the results of a (GLR) parsing process. DMS then automatically constructs an "compressed" CST for space efficiency reasons, by eliminating non-value carrying terminals (keywords, punctation), semantically useless unary productions, and forming directly-indexable lists for grammar rule pairs that are list like:
L = e ;
L = L e ;
L2 = e2 ;
L2 = L2 ',' e2 ;
and a wide variety of variations of such forms. You think in terms of the grammar rules and the virtual CST; the tool operates on the compressed representation. Easy on your brain, faster/smaller at runtime.
Remarkably, the compressed CST built this way looks a lot an AST that you might have designed by hand (see link at end to examples). In particular, the compressed CST doesn't carry any nodes that are just concrete syntax.
There are minor bits of awkwardness: for example while the concrete nodes for '(' and ')' classically found in expression subgrammars are not in the tree, a "parentheses node" does appear in the compressed CST and has to be handled. A true AST would not have this. This seems like a pretty small price to pay for the convenience of not have to specify the AST construction, ever. And the documentation for the tree is always available and correct: the grammar is the documentation.
How do we avoid "extra visitors"? We don't entirely, but DMS provides an AST library that walks the AST and handles the differences between the CST and the AST transparently. DMS also offers an "attribute grammar" evaluator (AGE), which is a method for passing values computed at nodes up and down the tree; the AGE handles all the tree representation issues and so the tool engineer only worries about writing computations effectively directly on the grammar rules themselves. Finally, DMS also provides "surface-syntax" patterns, which allows code fragments from the grammar to used to find specific types of subtrees, without knowing most of the node types involved.
One of the other answers observes that if you want to build tools that can regenerate source, your AST will have to match the CST. That's not really right, but it is far easier to regenerate the source if you have CST nodes. DMS generates most of the prettyprinter automatically because it has access to both :-}
Bottom line: ASTs are good for small, both phyiscal and conceptual. Automated AST construction from the CST provides both, and lets you avoid the problem of tracking two different sets.
EDIT March 2015: Link to examples of CST vs. "AST" built this way