This is a new issue. It wont activate my seat because:
There was an issue contacting the Unity servers. Please try again.
Online my seat is activated, and I can still use unity, but I worry this will eventually not be the case.
Anyone know why there was an issue contacting the Unity servers?
My network configuration has not changed, and I clearly have internet because I am writing this question!
Unity Servers may be having problems, I’m getting a package manager error:
[Package Manager Window] Error searching for packages. An error occurred, likely on the server. Please try again later.
Unable to perform online search:
Try waiting for a while.
What choice do we have?
– Dollsame here , unable to download any package from my assets , 502
Temporary workaround for those having trouble with their licensing not working in the HUB, you can use the command line with an editor executable:
./unity.exe -projectpath “…”
I’ve been able to load up my project this way.
I encountered similar problem 2 hours ago. I returned my old license and tried to create a new personal license but got this error message: “Activation of your license failed. Try again or contact Unity Support for help.”
I tried reinstalling the unity hub and that didn’t help at all.
same problem here. I can’t recover the license.
Seems there are multiple problems or “incidents” as they are listed here in the Unity Service Status page…here you can track it:
https://status.unity.com/
Thanks for that. Hopefully they get on this, as it is pretty serious.
– LemmingI have the same problem! It looks like the Unity servers had some issues because I cannot access the “my seats” option to activate a Unity hub pro license.
I am following these steps: https://support.unity.com/hc/en-us/articles/209933966-How-do-I-find-my-license-serial-number-
The same problem returned just now.
Having the same issue. Sent an email and they said lead time is 2 months…
i tried to reinstall it but did not solve the problem
I am having this issue as well currently. It may be a server wide issue
Same issue here, in v2023.1
Updated hub right to the latest version right before this happened; I had delayed updating, so maybe that’s why I’m only seeing the problem now.
I updated long back but seeing the problem because unity is having a major incident in package manager
– TweezersLike yelgon.. ^^ said 3 min before me, lol! Just a quick FYI for folks who can't get at their assets: Unity (https://status.unity.com/) lists a "Major Incident" with the packg manager. No word on the cause or when it might return. I'm sure the servers/systems are different, but this is the kind of thing that makes me leery of working via cloud-only. A dependency of the service is having issue Major incident Editor Services Package Manager 2023-11-13 13:35 · 2 hours, 11 minutes Issue An upstream service is having issues. The Package Manager is in a degraded state. November 13, 2023 · 13:35
– Nauseagood to know they are on it. patience time
– DiatomiteYeah its happening again.
Previously you could still open your project. Now you cannot.
This is incredibly unprofessional, I hope they fix it once and for all.
It hit me, too. Unbelievable that this can happen a second time. In my case, I was able to uninstall Hub and start Unity without it.
– Doll© 2022 - 2024 — McMap. All rights reserved.
Similar issue here. Lost all my licenses this morning and the "My Seats" page on id.unity.com gives me the following error: "We're sorry, but something went wrong. We've been notified about this issue and we'll take a look at it shortly."
– NipperI'm also having issues activating licenses over ci right now. failed [500 Internal Server Error]: { "message" : "Internal Server Error", "code" : "120.999" })
– UngroundedThanks for this post, because now I am more certain it's not a problem on my end. Besides the license, Hub fails to resolve dependencies on a newly imported project, with status code 502.
– HoicksAlso having this issue right now and it's very annoying because I can't work >:(. I can't open any projects. I tried making a new account to see if thats the issue, did not work.
– GroundsI'm having the same issue, though it's also included error messages like "the request is taking too long to be processed"
– Mantegna