Reviews are not displayed in Google Play [closed]

Question

Recently added my app to Google Play. Several people left reviews and ratings, and I even replied to some of the reviews. But the problem is that I don't see reviews on the app page. How can I solve this problem or do I need to wait?

Ungley

you need to wait (sometimes even 24h+, maybe on some markets even more) and this question isn't about coding so it doesn't belong to StackOverflow – Lamented

Answer 1

From real life tests I realized the following:

• if the user removes the app in the first week after reviewing it, the review will disappear
• if the user did not open the app at least two times in the first week of installation, the review will disappear
• if the user install the app and review it before opening the app, the review will disappear

Isahella

I am also not able to see my app's rating and reviews on play store. Is the above observation correct? – Settlings

Yes, but from my own experiments on multiple apps and games only. – Isahella

@JaySmoke they are trying to discourage the people who buy reviews from shady sites, – Isahella

@Jabbar is there any way to get them back ? I do not see any ratings or reviews in my application this week. – Puparium

@Puparium make the user reinstall the app, use it for at least 2 times in the first week, resubmit the same review (this sometimes works and sometimes doesn't, I guess because some reviews or reviers are marked as spam by the app stores) – Isahella

Where can I get any documentation of this? – Cockscomb

"review will disappear" - and the rating? Will that disappear with the review? – Marlenamarlene

@RanajitSawant No, this is from real life tests on 20 apps I've managed – Isahella

@Marlenamarlene Yes, it will not be computed with the average rating. – Isahella

Thank you so much for this answer, I found this after I was trying to leave a review for a game I had beta tested and it wasn't appearing publicly. – Patriarchy

My app doesn't have reviews for years but I see them in the console. I don't have many though, less than 10. – Fideliafidelio