iOS version reports in Firebase Analytics?

R

9

23

I replaced the Google Analytics SDK with the Firebase SDK. I'm looking to generate some of the previously-obvious reports. For example, I want to see the breakdown of users by iOS version. I know this data is collected per https://support.google.com/firebase/answer/6317486?hl=en but not sure how to actually see the data.

Rufescent answered 22/3, 2019 at 19:56 Comment(0)

J

19

I think this answer would be the best one.

It was kind of tricky to pull off.

For 2023. I don't want to tick off those iOS versions one by one. I want all of them.

I don't have access to Google Analytics, and I only have Firebase Analytics.

So here it goes:

STEP 1

Go to Analytics Dashboard

STEP 2

Scroll down and look for Users by Device model, and then click on View device models ->

STEP 3

Scroll down and click the Device Model and change it to OS with version.

VOILA!

Bonus: If you have Android, and you only want to view iOS, or vice-versa, then click on the Add filter and filter by Operating System.

Jesseniajessey answered 15/6, 2023 at 17:51 Comment(2)

Thank you, thank you and once again: thank you! This is solution of 2023 ;-) – Feathering 17/8, 2023 at 13:16

It still kind of works, but Firebase is horrible at this. I can't figure out how to group this data into a breakdown of major versions, like 15, 16, 17, 18. Looking at tiny releases like 17.5.1 etc is not very useful in many cases. – Prodigy 10/7 at 9:28

P

16

It seems that the option provided by @alexkaessner is not valid anymore.

An alternative is:

Firebase Console -> Analytics -> Dashboard -> What is your audience like? and changing the tab to Devices which also shows OS version.

For some reason when clicking on View "All Users" audience doesn't show OS versions. It seems that Firebase will drop this support soon and use Google Analytics instead, where you can see a better breakdown.

Phlebotomy answered 12/11, 2020 at 9:57 Comment(2)

Downloading the CSV data in the top-right corner of the page will give you access to the full list of OS versions (see the answer from @ViktoR below). – Debark 20/5, 2021 at 9:2

Seems like this method is gone now. – Prodigy 7/2, 2023 at 8:10

N

12

I managed to get the data with linking my Firebase project to Google Analytics. I think this is quite new, but done quite easy with a few clicks.

Use the sidebar to navigate to:
Audiences > All Users > Change "User by Platform" Dropdown

See the screenshots how to get there:

Nodab answered 16/9, 2019 at 10:19 Comment(6)

Can you add a screenshot? I can't seem to find this. All I can see is a filter but doesn't report how many people on different iOS versions. – Colony 19/2, 2020 at 2:16

@DanielRyan I've added some, hope this helps to find this hidden gem. – Nodab 20/2, 2020 at 16:1

for some reason, I don't have the option to see the version like you do. I can only see the platform, which is iOS and it's the only platform I have... – Artemas 3/3, 2020 at 20:10

@Artemas It still seems to be in BETA. Maybe thats why it's not available for everyone… – Nodab 8/3, 2020 at 17:37

@Artemas did you do the linking to Google Analytics part? That did the trick for me. – Idellaidelle 15/5, 2020 at 16:34

@Idellaidelle hmm no I didn't, good to know, I'll consider it if the Product team requires this. You know, best way to avoid new issues is by not changing anything :D thanks! – Artemas 15/5, 2020 at 20:59

B

10

Here is the way to get the exact number of users of the specific iOS version.

Have found it here: gist

Go in the Firebase Analytics Dashboard
Filter iOS Platform only
Scroll down, select Device under the "What is your audience like?" widget
Export the CSV data (top right corner, there's a download button with Download CSV option)
Open the file (e.g in Google Sheet) and scroll to the iOS breakdown raw data

In the gist there is also a Xcode Playground script to print out the statistics.

All credit goes to zntfdr

Burgeon answered 14/4, 2021 at 16:22 Comment(1)

Yes, thank you, I have found what I needed in CSV export. – Feathering 15/10, 2021 at 9:18

Z

7

I found a way to do this WITHOUT linking to Google Analytics.

Go to Firebase > Analytics > Audiences
Select "All Users" in the Audience list (if "All users" is not displayed on the first page, you may need to press the button at the bottom of the table, to see the next page of data)
In the pane that says "Users > by App Version", change it to "Users > by OS with version"

NOTE: The view only lists the top 7 items. In order to see more detail, you can to create a comparison that selects specific iOS versions.

Zeal answered 18/2, 2022 at 19:13 Comment(0)

W

4

You'd have to view in Google Analytics. After linking Firebase with Google Analytics, you can find the report in Google Analytics like this:

Open Google Analytics Dashboard
Click Audiences and click on the audience you'd like to view, for example "All Users". This will take you back to "Users" but now it will show different metrics
Locate the one that says "Users | by App version".
Click the "by App version" drop-down and change to "OS with version"

Wakefield answered 23/9, 2020 at 18:44 Comment(0)

S

3

You can find the detailed report from Google Analytics:

Press the link to go to Google Analytics from Firebase Dashboard or https://analytics.google.com/ to see your project there
In Google Analytics: Audience->All Users you can see all numbers for Users by OS. If you'd like to have separately iOS/Android, you can "Add Comparison +" to filter iOS