Unable to connect to MongoLab "auth fails" error

Question

I am new to mongo. Recently created an account in mongoLab.

I am trying to connect to the database using the below statement.

mongo ds039487.mongolab.com:39487/webbies -u <dbuser> -p <dbpassword>

Getting the below error

MongoDB shell version: 2.4.8
connecting to: ds039487.mongolab.com:39487/webbies
Wed Dec 11 22:30:16.686 Error: 18 { code: 18, ok: 0.0, errmsg: "auth fails" } at src/mongo/shell/db.js:228
exception: login failed

Note: dbuser - is an User created in mongoLab

What is missing in this? Kindly advice.

Tien

Typically this is due to mistakingly using your mongolab.com username and password, instead of the database username and password, but if that's not the case you should write into [email protected]. – Apache

Don't forget to Add Database user in mlab also i.sstatic.net/JymGw.png – Elliott

Answer 1

Thanks to pneumee.

The issue was because I was using my mongolab.com username and password, instead of the database username and password.

It is working now.

Tien

Excellent! Happy mongo'ing. :) – Apache

Answer 2

Old thread, but just in case it helps anyone else: my problem was using shell version 2.4.9 to connect to mongo db version 3.0.7 (http://docs.mongolab.com/connecting/#mongo_shell).

Updating my shell sorted it (https://docs.mongodb.org/master/tutorial/install-mongodb-on-ubuntu/).

Frontwards

this should be actual solution. – Saleem

Answer 3

OK - I figured it out and would also like to add onto pneumee's answer.

1. Go to mongolab.com
2. Login.
3. Navigate to the "Users" tab.
4. If you have forgotten your Username and Password for the database, I suggest you "Add a new user" and supply it with the username and password.

Whitecap

Answer 4

default users in db

login: admin 
password: admin

check users in https://mongolab.com/databases/MYDBNAME#users

my problem was being putting login and password mongolab

Laundrywoman