Unable to view web push notification in MacOS Chrome

Question

• MacOS Ventura
• Chrome v111.x

I am not able to "view" web push notifications in Chrome in my MacBookPro on some websites. Some of the push providers I have tested unsuccessfully are OneSignal and Cleverpush.

I have made sure that MacOS permissions like Settings > Notifications and Settings > Focus are not blocking the notifications (unless I have overlooked something).

Here is how I tested:

1. Go to any of these pages:

   https://cleverpush.com/en/test-notifications/

   https://www.businessinsider.com/guides/tech/chrome-wont-show-notification (OneSignal)

   https://simple-push-demo.vercel.app/

2. Allow web push permission when prompted.

3. For the Cleverpush site, I triggered demo notifications from the web page. I am not receiving any notifications.

4. For the Business Insider site, I opened Chrome Devtools > Application > Service Worker. Then in the Service Worker view, I clicked "Push" to send a test push message. I am not receiving any notifications.

5. For the Vercel app, I triggered demo notifications from the web page. I am able to receive the notifications correctly.

So in the Cleverpush and Business Insider instances, I was not getting any notifications.

Then in Devtools when I go to Application > Background Services > Push Messaging and Background Services > Notifications, I was able to see the correct series of events indicating there were incoming notifications. Please refer to the screenshots. 🤔

FYI, other websites like WhatsApp Web produces notifications correctly in Chrome. I have also tried creating a different user profile for Chrome so that it has a clean state without any extensions installed. No luck.

As a side note, the websites above work fine when tested on Firefox and Safari on the same machine.

What can I try next?

Toothless

Answer 1

Fixed! The culprit was Google Chrome Helper (Alerts) under the MacOS > Notifications settings. That has to be enabled too. Not just Google Chrome.

Toothless

this work for me, but with no sound, is there any other thing to do to play default notification sound? – Marcy

Answer 2

In safari, MacOS already allow notifications, but in chorme or other browser, you need to allow notifications by manual.

Search notifications > find browser > allow notifications.

Cadency

Answer 3

I had a similar problem. Alert Sound would play but alert/badge would remain hidden in the Notification Center on top right (using Mac). I had to add Chrome (there are two of them) in the Notification Centre Settings. Unfortunately for me, it doesn't tell which one is helper, just says Chrome. I also have focus enabled, so had to add both to my desired focus setting in Notification Centre. Hope this helps anyone else looking for a solution to this issue.

Notification Center

Isiah