Where to get Buyer info such as buyer email, name etc for pending order or cancel orders in Amazon mws

Question

I am using Amazon MWS Orders API for fetching the orders so for that I hit the ListOrder API that gives me the order details which have status as:

pending, shipped, unshipped, cancel

I got the buyer information where orderStatus is shipped,unshipped. As stated in documentation of Amazon orderList:-

For unshipped, Partiallyshipped, Shipped orderStatus we get the following information for Buyer i.e:- BuyerEmail, BuyerName, Shipping Address, OrderTotal.

But I am integrating my Application for handle my Amazon order pragmatically .And on that case I want as any new order is placed than all the info of that order with buyer details like buyer-name, email,Shipping address etc are also there so that I know which buyer place a new order same in case of cancel so that I can show them on my Application.

So please let me know how can I get those buyer details for pending orders as well as for canceled orders.Is there any API or attribute I need to send or I am missing something or should I need to generate report every time to achieve that.

Imtiaz

@VladimirNul i don't found anything to achieve this because in amazon mws orders API documentation it is clearly mentioned that API will not going to return the buyerInfo for pending orders, that's why i asked question for that. – Imtiaz

So if they say it's not possible, why are you still trying to do that? – Micelle

@VladimirNul as mayank suggested give the answer if you know otherwise no need to become James bond(007) or iron man(Robert Downey Jr) because you can't . – Imtiaz

i also want the answer for that i am also facing issue – Leslileslie

<FulfillmentChannel>MFN</FulfillmentChannel> <OrderStatus>Pending</OrderStatus> ETC ETC ETC – Japan

@Japan thanks for reply could you please explain in little bit detail where should i use this MFN and other – Imtiaz

@Parveenyadav Did you get the buyer email id for completed orders? I tried the same API and in ListOrder I am getting all the buyer details except the correct email ID. The email ID I get for buyers looks like [email protected]. Can you help here? – Halda

Answer 1

Your question(s) : "So please let me know how can i get those buyer details for pending orders as well as for canceled orders.Is there any API or attribute i need to send ..." There is no way, API or otherwise, to get buyer information for any pending or buyer cancelled orders.

"or i am missing something" Believing the documentation

"or should i need to generate report every time to achieve that." You can't achieve this ... report or Orders API call.

Petree