I need to build an IVR application (possibly 10 Phone lines). I am entirely new to this domain and am familiar with some concepts, Can someone please provide me with some links/advice on how I can go about building the IVR system?
Also, I need to know the exact process, whats involved, if I need to rent phone lines? etc., If I want to provide a hosted IVR service to my clients, what do I need.
any advice is much appreciated.
Many Thanks