How to solve undefined labels in suiteCRM

Question

I am getting this error in SuiteCRM:

"NetworkError: 404 Not Found - /cache/jsLanguage/Home/en_us.js?v=9W_DRN8pphMvoAsvU564UA"

Please help me that how can I solve it?

Pharyngoscope

Answer 1

Go to Admin > Repair and do a "Quick Repair & Rebuild". Execute any changes shown at the bottom of the page.

If that doesn't work, go to Admin > Repair and do "Rebuild .htaccess file" and afterward, Admin > Repair and do a "Quick Repair & Rebuild" again.

Pharyngoscope

Answer 2

Simply remove the cache folder from your instance files, and make a hard reload.

Dogged

Answer 3

I had this same problem and the above answer did not work.

I found that the file/folder permissions were wrong, once these were updated 644/755 respectively everything started to work as it should.

Biscay

Answer 4

Here are the commands you need to execute in the directory to fix this issue.

find -type d -exec chmod 755 {} \;
find -type f -exec chmod 644 {} \;

Flamethrower

Answer 5

These 3 directories in SuiteCRM should be 777. or at least 775.

Cache upload custom

As lot of files re-generate while repair or cache build up, it needs to be full permission on those directories.

Whiffen

Answer 6

the issue for me was super simple and none of these: my .htaccess file had an old directory listed so I did a control F, changed the directory name of where suitecrm should have been and currently is, and then saved it, and boom. all 'undefined' errors gone. Hope this helps

Punchdrunk

Answer 7

This is related to RewriteBase in .htaccess. Either you can manually update it by modifying .htaccess or execute Rebuild .htaccess file

Whitneywhitson