We've just finished building a website for a customer in MVC 4, the site is deployed and online, however the client is now complaining of seriously slow load times. We are unable to replicate the issue viewing the very same website on our machines.
To start investigating the issue we have hooked up New Relic to our server and are monitoring the app, and here's what we're seeing:
There is a massive 57,900 ms response time on the WebTransaction, problem is we have no idea what exactly this web transaction is nor how to go about resolving it.
Has anyone ever seen this? How can we go about resolving this massive load time?
Thanks,
n
minutes. The problem was the time IIS took to spin up the app pool after recycling it. We fixed the issue by setting the recycle time to ~24 hours. – Byproduct