Why virtualbox fails to install on Ubuntu20.04 [closed]
Asked Answered
M

7

7

I am trying to install virtualbox. I had it installed previously and it worked. Today I tried to add another virtual machine and it started complaining about problems with dkms so I tried to purge and install everything with the following failure.

$  sudo apt install virtualbox
Reading package lists... Done
Building dependency tree       
Reading state information... Done
The following additional packages will be installed:
  dkms libgsoap-2.8.91 libqt5opengl5 libsdl1.2debian libvncserver1 virtualbox-dkms virtualbox-qt
Suggested packages:

I could not submit my question without skipping some output

Building initial module for 5.8.0-36-generic
ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/virtualbox-dkms.0.crash'
Error! Bad return status for module build on kernel: 5.8.0-36-generic (x86_64)
Consult /var/lib/dkms/virtualbox/6.1.10/build/make.log for more information.
dpkg: error processing package virtualbox-dkms (--configure):
 installed virtualbox-dkms package post-installation script subprocess returned error exit status 10
dpkg: dependency problems prevent configuration of virtualbox:
 virtualbox depends on virtualbox-dkms (>= 6.1.10-dfsg-1~ubuntu1.20.04.1) | virtualbox-source (>= 6.1.10-dfsg-1~u
buntu1.20.04.1) | virtualbox-modules; however:
  Package virtualbox-dkms is not configured yet.
  Package virtualbox-source is not installed.
  Package virtualbox-modules is not installed.
  Package virtualbox-dkms which provides virtualbox-modules is not configured yet.

dpkg: error processing package virtualbox (--configure):
 dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of virtualbox-qt:
 virtualbox-qt depends on virtualbox (= 6.1.10-dfsg-1~ubuntu1.20.04.1); however:
  Package virtualbox is not configured yet.

dpkg: error processing package virtualbox-qt (--configure):
 dependency problems - leaving unconfigured
No apport report written because the error message indicates it's a follow-up error from a previous failure.
                                                                                                            No ap
port report written because the error message indicates it's a follow-up error from a previous failure.
                                                                                                       Processing
 triggers for desktop-file-utils (0.24-1ubuntu3) ...
Processing triggers for mime-support (3.64ubuntu1) ...
Processing triggers for hicolor-icon-theme (0.17-2) ...
Processing triggers for gnome-menus (3.36.0-1ubuntu1) ...
Processing triggers for libc-bin (2.31-0ubuntu9.1) ...
Processing triggers for systemd (245.4-4ubuntu3.3) ...
Processing triggers for man-db (2.9.1-1) ...
Processing triggers for shared-mime-info (1.15-1) ...
Errors were encountered while processing:
 virtualbox-dkms
 virtualbox
 virtualbox-qt
E: Sub-process /usr/bin/dpkg returned an error code (1)

dkms error

$ cat /var/lib/dkms/virtualbox/6.1.10/build/make.log DKMS make.log for virtualbox-6.1.10 for kernel 5.8.0-36-generic (x86_64) Tue 12 Jan 12:40:32 GMT 2021 make: Entering directory '/usr/src/linux-headers-5.8.0-36-generic' CC [M] /var/lib/dkms/virtualbox/6.1.10/build/vboxdrv/linux/SUPDrv-linux.o
CC [M] /var/lib/dkms/virtualbox/6.1.10/build/vboxdrv/SUPDrv.o CC [M] /var/lib/dkms/virtualbox/6.1.10/build/vboxdrv/SUPDrvGip.o CC [M] /var/lib/dkms/virtualbox/6.1.10/build/vboxdrv/SUPDrvSem.o CC [M] /var/lib/dkms/virtualbox/6.1.10/build/vboxdrv/SUPDrvTracer.o CC [M] /var/lib/dkms/virtualbox/6.1.10/build/vboxdrv/SUPLibAll.o CC [M] /var/lib/dkms/virtualbox/6.1.10/build/vboxdrv/r0drv/alloc-r0drv.o CC [M] /var/lib/dkms/virtualbox/6.1.10/build/vboxdrv/r0drv/initterm-r0drv.o
CC [M] /var/lib/dkms/virtualbox/6.1.10/build/vboxdrv/r0drv/memobj-r0drv.o
CC [M] /var/lib/dkms/virtualbox/6.1.10/build/vboxdrv/r0drv/mpnotification-r0drv.o CC [M] /var/lib/dkms/virtualbox/6.1.10/build/vboxdrv/r0drv/powernotification-r0drv.o CC [M] /var/lib/dkms/virtualbox/6.1.10/build/vboxdrv/r0drv/linux/assert-r0drv-linux.o In file included from ./include/asm-generic/percpu.h:7, from ./arch/x86/include/asm/percpu.h:556, from ./arch/x86/include/asm/preempt.h:6, from ./include/linux/preempt.h:78, from ./include/linux/spinlock.h:51, from /var/lib/dkms/virtualbox/6.1.10/build/vboxdrv/linux/../SUPDrvInternal.h:79, from /var/lib/dkms/virtualbox/6.1.10/build/vboxdrv/linux/SUPDrv-linux.c:32: /var/lib/dkms/virtualbox/6.1.10/build/vboxdrv/linux/SUPDrv-linux.c: In function ‘supdrvOSChangeCR4’: /var/lib/dkms/virtualbox/6.1.10/build/vboxdrv/linux/SUPDrv-linux.c:760:38: error: ‘cpu_tlbstate’ undeclared (first use in this function); did you mean ‘cpuhp_state’? 760 | RTCCUINTREG uOld = this_cpu_read(cpu_tlbstate.cr4); | ^~~~~~~~~~~~ ./include/linux/percpu-defs.h:318:9: note: in definition of macro ‘pcpu_size_call_return’ 318 | typeof(variable) pscr_ret;
| ^~~~~~~~ /var/lib/dkms/virtualbox/6.1.10/build/vboxdrv/linux/SUPDrv-linux.c:760:24: note: in expansion of macro ‘this_cpu_read’ 760 | RTCCUINTREG uOld = this_cpu_read(cpu_tlbstate.cr4); | ^~~~~~~~~~~~~ /var/lib/dkms/virtualbox/6.1.10/build/vboxdrv/linux/SUPDrv-linux.c:760:38: note: each undeclared identifier is reported only once for each function it appears in 760 | RTCCUINTREG uOld = this_cpu_read(cpu_tlbstate.cr4); | ^~~~~~~~~~~~ ./include/linux/percpu-defs.h:318:9: note: in definition of macro ‘pcpu_size_call_return’ 318 | typeof(variable) pscr_ret;
| ^~~~~~~~ /var/lib/dkms/virtualbox/6.1.10/build/vboxdrv/linux/SUPDrv-linux.c:760:24: note: in expansion of macro ‘this_cpu_read’ 760 | RTCCUINTREG uOld = this_cpu_read(cpu_tlbstate.cr4); | ^~~~~~~~~~~~~ make[2]: *** [scripts/Makefile.build:290: /var/lib/dkms/virtualbox/6.1.10/build/vboxdrv/linux/SUPDrv-linux.o] Error 1 make[2]: *** Waiting for unfinished jobs.... make[1]: *** [scripts/Makefile.build:519: /var/lib/dkms/virtualbox/6.1.10/build/vboxdrv] Error 2 make: *** [Makefile:1780: /var/lib/dkms/virtualbox/6.1.10/build] Error 2 make: Leaving directory '/usr/src/linux-headers-5.8.0-36-generic'

Minima answered 12/1, 2021 at 12:45 Comment(0)
A
13

Had the same issue But finally got it fixed!!!

By removing Virtualbox completely and reinstalling it.

Tried downgarding the kernel but that did'nt work for me

sudo apt-get purge "^virtualbox-.*"

sudo apt-get autoremove && sudo apt-get autoclean && sudo apt-get clean

Then download the latest virtualbox version from this link for ubuntu 20.04

https://www.virtualbox.org/wiki/Linux_Downloads

I tried many other solutions, none worked for me.

Aweather answered 18/1, 2021 at 12:14 Comment(0)
T
2

Try to install virtualbox from its download page to make sure that it's the latest version of virtualbox (6.1.16).
If it's still failing, maybe this answer can help

Toby answered 13/1, 2021 at 9:53 Comment(2)
Sadly the answer you mentioned would not work until I downgraded the kernel. After downgrading the kernel simple 'sudo apt install virtualbox' has worked just fine.Minima
same problem here. Thought this is a virtualbox bugMairamaire
K
1

Had a similar issue. Steps that I followed:

  • Completely uninstalled and purged the previously failed to install virtualbox files

sudo apt-get purge "^virtualbox-.*"

sudo apt-get autoremove && sudo apt-get autoclean && sudo apt-get clean

wget https://download.virtualbox.org/virtualbox/7.0.6/VirtualBox-7.0.6-155176-Linux_amd64.run

  • Making the file executable

chmod +x ./VirtualBox-7.0.6-155176-Linux_amd64.run

  • Running installing script

sudo ./VirtualBox-7.0.6-155176-Linux_amd64.run

Note: You may need to change the version number for what

Krystlekrystyna answered 23/2, 2023 at 10:10 Comment(1)
Just used sudo apt-get purge "^virtualbox-.*" and then follow the same steps you have followed and it worked for me.Disjuncture
M
0

Removing kernel versions like 5.8 and downgrading to 5.4.0-60-generic has solved the problem. After booting with kernel 5.4.0-60-generic I was able to install Virtualbox using synaptic and my new virtual machine works.

Minima answered 12/1, 2021 at 13:9 Comment(0)
M
0

Yes, removing or downgrade your kernel and solved problem. You could use mainline and grub-cusomizer.

grub-cusomizer:https://tipsonubuntu.com/2018/03/11/install-grub-customizer-ubuntu-18-04-lts/

mainline: https://ubuntuhandbook.org/index.php/2020/08/mainline-install-latest-kernel-ubuntu-linux-mint/

Muley answered 17/1, 2021 at 13:29 Comment(0)
P
0

the easiest solution is to install libgsoap manually and then try installing VirtualBox, I did the same it worked for me

https://ubuntu.pkgs.org/20.04/ubuntu-universe-amd64/libgsoap-2.8.91_2.8.91-2_amd64.deb.html

above is the link to install

Piacular answered 1/5, 2023 at 4:14 Comment(1)
Your answer could be improved with additional supporting information. Please edit to add further details, such as citations or documentation, so that others can confirm that your answer is correct. You can find more information on how to write good answers in the help center.Melise
U
-1

It's not recommended to install any software from Terminal because you always will get the old version of that software .Hence,its always better to install and download software from their particular's official website ..

In ur case,its better to exit the Terminal and try to install virtualbox from their respective official website:

https://www.virtualbox.org/wiki/Linux_Downloads

If this also don't work then try to remove all the virtualbox dependencies from Synaptic Package Manager and again install virtualbox ..

Unbolted answered 8/10, 2021 at 1:41 Comment(0)

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