PLA 2.3 Appstore Metadata Rejected

Asked 4/10, 2017 at 17:53 Answered 22/9, 2022 at 15:40

I uploaded a new version to Appstore. My app got rejected due to the following issue. i build and upload with xcode 9 official version. I got confused. (Metadata Reject = do NOT require a new binary)

PLA 2.3

Your app or its metadata contains references to a pre-release version of Apple software or hardware. Apps with compatibility references to a pre-GM version of iOS SDK or pre-released Apple hardware are not in compliance with the Apple Developer Program License Agreement.

Specifically, section 2.3 states:

"Apple may provide You with pre-release versions of the Apple Software or related services that constitute Apple Confidential Information and are subject to the confidentiality obligations of this Agreement."

Next Steps

Please remove all references to pre-release versions of Apple software and hardware from your app and its metadata.

Since your iTunes Connect status is Metadata Rejected, we do NOT require a new binary. To revise the metadata, visit iTunes Connect to select your app and revise the desired metadata values. Once you’ve completed all changes, reply to this message in Resolution Center and we will continue the review.

NOTE: Please be sure to make any metadata changes to all app localizations by selecting each specific localization and making appropriate changes.

Ortiz answered 4/10, 2017 at 17:53 Comment(1)

I just received this rejection as well. I'm using official Xcode 9, and the only things that I really changed in my app are safe areas + the 1024pt app store icon... – Nagano 4/10, 2017 at 21:11

Just found a post on another forum about mentioning iPhone X in the "What's new" causing issues.

I have the same, so i'll post back if that works out...

*Edit - This was it for me. Just remove any reference of 'iPhone X' or whatever 'pre-release' features/products from your app store descriptions.

Nagano answered 4/10, 2017 at 21:14 Comment(9)

Same thing happened to me today. Now, I am removing "iPhone X" word from the description and going to submit again. Let's hope it gets approved this time. – Nuzzle 13/10, 2017 at 6:50

I also have removed iPhone X from description but still rejected.. any other solution – Recoil 19/10, 2017 at 3:28

@NiteshBorad Did you get approval ? – Recoil 23/10, 2017 at 5:27

@PradipKumar: Yes, I got approval. – Nuzzle 25/10, 2017 at 13:21

@NiteshBorad Could you please tell me what are steps you followed? I am still facing such rejections – Recoil 26/10, 2017 at 5:32

@PradipKumar : I just removed “iPhone X support” text from description and resubmitted same build. If you followed the same step and still not able to get approval, it might be other issue. – Nuzzle 26/10, 2017 at 6:47

@PradipKumar - Don't forget to remove references to things like faceID support (any features that aren't actually publicly accessible) – Nagano 26/10, 2017 at 6:48

Apparently I ran into this issue too when I update dan app and mentioned adding support for new devices ... that are on pre-order ... but not available. Note to self "Updated UI for new iOS devices" vs. "Updated for iPhone XS" . . . – Galloon 20/9, 2018 at 22:49

I've got the same issue. In the release note I mentioned "Support iPhone XR and iPhone Xs Max". When I submitted the updated app for review, iPhone XR was not even available to pre-order, while iPhone Xs Max was ready for sale. Just remove "iPhone XR" in release note and submit for review again. – Excrete 28/9, 2018 at 1:48

I just had my app rejected as well.

It was not because of iPhone X, but because I stated in my "What's new section that it was "Updated for iPhone X, XS, XS Max and XR" but the XR has not been officially released yet.

Chambray answered 3/10, 2018 at 23:27 Comment(0)

This issue im also facing last week but this issue i resolved and my app accepted, Actally itunes description & screen shots not a issue. Your project anywhere you checking iPhone X height(812)Programatically that's the Main issue.Your project all iPhone X height remove and rebuild again apple review team accepted.

Beatty answered 30/10, 2017 at 10:51 Comment(0)

My app was rejected today with the same issue.

In my case, I mentioned in the What's new section that I made performance improvements and bug fixes for iOS 15 but it wasn't released yet officially.

Scotland answered 17/8, 2021 at 16:51 Comment(1)

Same here : "Improvements for iOS 15" got rejected as well. – Phalansterian 15/9, 2021 at 7:17

I also ran into this issue. My Mac was set to auto update and it updated xcode to v 14 which sets minimum ios to v.16 which hasn't been released yet.

Oddly in xcode there is no indication of that. And developer support was unaware.

I was advised by app review person to downgrade xcode to v 13.4

Presser answered 22/9, 2022 at 15:40 Comment(0)

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