Download manager does not work on LG devices

Question

I try to perform downloading the file using DownloadManager. Everything works fine except LG devices. Here is my code:

private void downloadFile(FileInfo fileInfo) {
    private DownloadManager manager = (DownloadManager) MyApp.getSingleton().
            getApplicationContext().getSystemService(Context.DOWNLOAD_SERVICE);

    DownloadManager.Request request = new DownloadManager.Request(Uri.parse("https://"
            + MyPreference.getInstance().getBaseUrl()
            + "/api/v3/files/"
            + fileId
            + "/get"));

    request.setDescription(MyApp.getSingleton().getApplicationContext().getString(R.string.downloading));
    request.setTitle(fileInfo.getmName());
    request.addRequestHeader("Authorization", "Bearer " + MyPreference.getInstance().getAuthToken());
    request.setNotificationVisibility(DownloadManager.Request.VISIBILITY_VISIBLE_NOTIFY_COMPLETED);
    File dir = new File(FileUtil.getInstance().getDownloadedFilesDir());
    if(!dir.exists()){
        dir.mkdirs();
    }
    request.setDestinationUri(Uri.fromFile(new File(FileUtil.getInstance().getDownloadedFilesDir() + File.separator + fileInfo.getmName())));

    downloadId = manager.enqueue(request);

    new Thread(() -> {

        boolean downloading = true;
        while (downloading) {

            DownloadManager.Query q = new DownloadManager.Query();
            q.setFilterById(downloadId);

            Cursor cursor = manager.query(q);
            cursor.moveToFirst();
            int bytes_downloaded = 0;
            long bytes_total = 0;
            try {
                bytes_downloaded = cursor.getInt(cursor
                        .getColumnIndex(DownloadManager.COLUMN_BYTES_DOWNLOADED_SO_FAR));
                bytes_total = cursor.getInt(cursor.getColumnIndexOrThrow(DownloadManager.COLUMN_TOTAL_SIZE_BYTES));
            } catch (CursorIndexOutOfBoundsException e) {
                e.printStackTrace();
                cursor.close();
                break;
            } catch (IllegalArgumentException e){
                e.printStackTrace();
                cursor.close();
                break;
            }
            if (cursor.getInt(cursor.getColumnIndex(DownloadManager.COLUMN_STATUS)) == DownloadManager.STATUS_FAILED) {
                downloading = false;
                cursor.close();
                onDownloadFail();
                break;
            } else if (cursor.getInt(cursor.getColumnIndex(DownloadManager.COLUMN_STATUS)) == DownloadManager.STATUS_SUCCESSFUL) {
                downloading = false;
                cursor.close();
                break;
            }

            if (bytes_total > 0) {
                final int dl_progress = (int) ((bytes_downloaded * 100L) / bytes_total);
                    onProgress(dl_progress);
            }
            cursor.close();
            try {
                Thread.sleep(1000);
            } catch (InterruptedException e) {
                e.printStackTrace();
            }
        }

    }).start();
}

On LG devices line

bytes_total = cursor.getInt(cursor.getColumnIndexOrThrow(DownloadManager.COLUMN_TOTAL_SIZE_BYTES));

returns -1. Download notification appears in notification bar and disappears immediately after few milliseconds. No one exception, no one enter this code section

if (cursor.getInt(cursor.getColumnIndex(DownloadManager.COLUMN_STATUS)) == DownloadManager.STATUS_FAILED) {
                downloading = false;
                cursor.close();
                onDownloadFail();
                break;
            }
else if (cursor.getInt(cursor.getColumnIndex(DownloadManager.COLUMN_STATUS)) == DownloadManager.STATUS_SUCCESSFUL) {
                downloading = false;
                cursor.close();
                break;
            }

Just nothing. So internal while() cycle work forever. Tested on devices LG D802 and LG G3 S. Both devices show the same behavior.

Bourg

does it work if you try with a URL that doesn't use HTTPS? I've recently run into the same issue and so far it seems to be work if I switch from https to http. That's not always an option, but if possible it could work for you. – Pontus

Answer 1

I faced the same issue and found the solution for this. You need to make sure all the directories exists before init Download Manager. Example: in my case the path to my File is /storage/emulated/0/MyFolder/n.jpeg so I have to make sure MyFolder directory exists before init Download Manager.

Erma