Facebook Audience Network returns error "Ad was re-loaded too frequently"

Question

I try to add Facebook banner to my Android App. It works good with my LG D-405, but returns "Ad was re-loaded too frequently" with Samsung Galaxy S5.

adView = new AdView(getActivity(), "-------", AdSize.BANNER_HEIGHT_50);
        adView.setAdListener(new AdListener() {
            @Override
            public void onError(Ad ad, AdError adError) {
                if(getActivity()!=null) {
                    ((MyApplication) getActivity().getApplication()).getDefaultTracker().send(
                            new HitBuilders.EventBuilder()
                                    .setCategory("Facebook AdView")
                                    .setAction("error")
                                    .setLabel(adError.getErrorMessage())
                                    .setValue((long) adError.getErrorCode())
                                    .build()
                    );
                }
            }

            @Override
            public void onAdLoaded(Ad ad) {
                if(!layout.getChildAt(2).equals(adView)) {
                    layout.addView(adView, 2, new LinearLayout.LayoutParams((int) (AdSize.BANNER_HEIGHT_50.getWidth() * MainActivity.density), (int) (AdSize.BANNER_HEIGHT_50.getHeight() * MainActivity.density)));
                }
            }

            @Override
            public void onAdClicked(Ad ad) {

            }
        });
        //adView.disableAutoRefresh();
        adView.loadAd();

Beating

you got any solution to this? – Uniocular

Hey man, do you know the reverse of disableAutoRefresh? – Position

Answer 1

I too got the same issue and the it seems that you must have the Facebook app installed on the device and have logged in within the last 30 days.

Also, I found this - https://developers.facebook.com/docs/audience-network/faq#a12

Source

Uniocular

Answer 2

Here is the solution if you are using emulator:

1. in logcat search for AdSettings.addTestDevice. You will find something like "AdSettings.addTestDevice("3b656c58-53ab-43a8-a0d6-d1f82abdf251");"
2. Copy this line to your code.

You are done.

Broadbent

Answer 3

According to facebook's documentation, ad request frequency has certain limit and you should wait 30 minutes before making an other ad request if you received this error.

Code=1002 “Load Too Frequently”
Ad Requests are based on a combination of:
Device ID
Placement ID
Display Format (Banner, Interstitial, Native)
Your application should attempt to make another request after 30 minutes. We also suggest adjusting your Refresh Rate or Request Rate.

Pretence