How can I Forward an Email to FogBugz and Have it Make it into a Bug?

Question

I didn't see it in the help but I figure it's possible. Also how do I find out what email address to use?

Pageantry

Answer 1

Have you looked here?

^{Updated link to new help desk 2013/10/7}

Laxity

What do I write in the email to assign it to someone, how will it handle attachments? – Pageantry

I don't remember exactly since I haven't used FogBugz in a while. I remember it was supposed to have a "smart" filter and would sort automatically based on the subject. Since the question is specific to FogBugz, I'd check the FogBugz forums at support.fogcreek.com/?fogbugz – Laxity

It will handle attachments. Who the email gets assigned to depends on how the mailbox is set up in FogBugz. – Bloomers

Answer 2

If you're using FogBugz-on-Demand, chances are you have a cases@<your-account-name>.fogbugz.com address that already works.

Gastrotrich

Answer 3

As @Jonathan said, you must first setup a mailbox for the project. See his link for details. Then you simply forward to the address you created for the project. We typically use addresses like [email protected].

Suborbital