I actually landed here looking for a solution. While I didn’t find it here I did figure out what I was doing wrong.
The action wizard only works with boundControls. So the area you are trying to use is not connected to a relevant table or field.
1st off make sure that you have the wizard activated/Turned on then proceed.
Option 1 [From LayoutView]
I was able to get the wizard to work by 1st deleting the button.
Then delete the cell you are dropping the button onto.
Then I stretched the cell with a field name to the right where I wanted my button.
Then I split the fields Horizontally.
Last I dropped the button on the cell I just created adjacent to the field & voilà the wizard came-up.
Option2 [From DesignView]
Again remove what isn’t working 1st. Then drop the button where you want. The wizard should pop right up. The button won’t be where you wanted it to be, but you can always move it once you get it setup.
I read that you tried it in DesignView & it worked, but crashed Access & you lost your Macros, so just a reminder to everyone try this with a copy or test db.
HTH
Links I found helpful.
+--------------------------------------------------------------------
https://mcmap.net/q/905603/-bound-and-unbound-controls-in-ms-access
https://support.office.com/en-us/article/Introduction-to-controls-4a8cf5f2-d739-4ae9-b1e0-510c3f4d6975
+--------------------------------------------------------------------