How can I get app crash log from Google play console

Asked 4/12, 2018 at 11:46 Answered 29/12, 2020 at 4:23

Solved android google-play google-play-services

I have android app, released to Play Store. Few users are getting crashes & crash asking them to submit report.

I believe these reports are getting stored in google play store console. I am able to get crash count & related device except crash report. Where can I get all issues log report from console? Thank you

Impassible answered 4/12, 2018 at 11:46 Comment(7)

use can use Google or firebase crashlytics, Fabric is also great option – Pterous 4/12, 2018 at 11:48

Yeah I can use it for future logs. But I need info about crashes which had happened. Thank you. – Impassible 4/12, 2018 at 11:49

ok you mean on crash , crash message send you to by api ? – Pterous 4/12, 2018 at 11:53

Explicitly I have not implemented it but I believe google store it in console as information of released app. – Impassible 4/12, 2018 at 11:54

So is there any way to get crashes information from console. – Impassible 4/12, 2018 at 12:5

well, I really don't know maybe this will help you, #3180938 – Pterous 4/12, 2018 at 12:8

Select an app. On the left menu, select Android vitals > ANRs & Crashes. Near the middle of your screen, use the filters to help you find and diagnose issues. Or, select a cluster to get more details about a specific crash or ANR error. – Pterous 4/12, 2018 at 12:13

Select an app.
On the left menu, select Android vitals > ANRs & Crashes.
Near the middle of your screen, use the filters to help you find and diagnose issues.
Or, select a cluster to get more details about a specific crash or ANR error.

Endodontics answered 10/12, 2018 at 9:19 Comment(1)

From crashes and anrs :-com.facebook.react.common.c Exception com.facebook.react.common.c: at com.facebook.react.modules.core.ExceptionsManagerModule.reportException at java.lang.reflect.Method.invoke at com.facebook.react.bridge.JavaMethodWrapper.invoke at com.facebook.react.bridge.JavaModuleWrapper.invoke at com.facebook.react.bridge.queue.NativeRunnable.run at android.os.Handler.handleCallback (Handler.java:942) at android.os.Handler.dispatchMessage I am unable to understand this issue. – Heine 1/6, 2023 at 11:6

In the new Developer Console experience, starting to be active on November 2nd 2020, follow the steps below to see crashes and Android not responding (ANR)s reports:

Login to the developer console: https://play.google.com/apps/publish/
In the overview select an app
Look for the Quality header on the left menu
Select Android vitals
Select Crashes and ANRs
Change the filter to your needs

You may need to scroll to the right to access the crash details, as mentioned in the comments.

Sis answered 27/8, 2020 at 8:39 Comment(6)

Is there a way to see details on the rashes I am seeing in that list? There is no link behind the record shown. – Aruwimi 30/9, 2020 at 19:26

Is it capable to log offline crashes when comes to online mode ? – Treacy 12/10, 2020 at 7:37

@Aruwimi You might have the same problem as me. Your screen is not wide enough. There is a gray list at the bottom of the error report list, move it to the right, blue arrows will occur next to each report. – Ytterbia 29/12, 2020 at 4:21

I could not figure that out in time and I was never contempt with the error details. So I added Rollbar to my application. It has a lot more functionality and I like it.... so far. – Aruwimi 30/12, 2020 at 6:52

Awesome mate!!! I spend an hour but wasn't able to find it... Cheers – Riga 21/5, 2021 at 8:38

lol thx @JohnT that was it. Had to zoom out a bit... – Kratzer 28/5, 2022 at 7:47

If you like me are using the new Google Play console, your screen might not be wide enough. There is a gray list at the bottom of the error report list, move it to the right, blue arrows will appear next to each report.

Ytterbia answered 29/12, 2020 at 4:23 Comment(0)

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