Smart App Banner not showing for my application when application is not installed

Question

I'm using the meta tag for displaying my application ios in the app banner for iphone/ipad devices.

<meta name="apple-itunes-app" content="app-id=xxxxxxx"/> 

when I do tests using an Iphone, the banner worked very will if the application is installed, if it's not installed the banner is not showing.

I do also the same test with others applications like facebook and others, the banner works fine in all cases.

What can be the problem ?

Butlery

Answer 1

From http://www.raywenderlich.com/80347/smart-app-banners-tutorial:

Users can easily dismiss a Smart App Banner by tapping the X button on the left. Once dismissed, it doesn’t show itself again for that user on that website, even if the website is reloaded. The only way to get it to show again is if the user clears some metadata on that iOS device.

Calley

Thank you Nabil, that's really what I'm looking for – Butlery

In the Settings app, go to Safari -> Advanced -> Website Data and remove the website's data you want to refresh. – Katelin

I've had to do a settings reset by going to Settings > General > Reset > Reset All Settings for it work.. clearing the website settings didn't work for me – Armstrong

Edit: I had to do both clearing of website settings AND "Reset all settings" – Armstrong