I have been testing out an HTML e-mail process I've created recently. But as of lately, when I open the e-mail in Gmail, I'm noticing that certain elements are wrapped in a class that I know I didn't put in the original HTML layout. In fact I just triple checked! When viewing the HTML email in Gmail, random sections of my form are being wrapped with...
<div class="im">
....
</div>
As a result, some text turns purple, while other text does not. Why does this happen?
Thanks
Gmail seems to think that you are quoting other emails in a conversation and so is wrapping div.im around the sections of your code that it thinks are previous bits in a conversation.
This might happen if your code has a TABLE with more than one TR. To get around this, rather than several TRs in one TABLE, use several TABLEs with one TR in each.
This might also happen if you have multiple subject lines that are the same, causing Gmail to think this is a conversation. You can fix this by making each subject line unique.
Separate style files do not work for emails. What you can do though is add style for this class in the html as follows:
<head>
<style type="text/css">
.im {
color: #000000 !important;
}
</style>
</head>
This should give style to the class .im in case its found
color: inherit !important instead -- so that the text will still follow whatever text colour intended, and more importantly legible at all on "dark mode". –
Inclusion head in your email with something to namespace it away from its own styling, so your .im CSS entry shows up in the recipient's browser as something like .m_-1234567890123456789im. –
Christenson I also experienced this problem when using a paragraph with single line breaks in it like this:
<p>
line 1<br>
line 2<br>
line 3
</p>
I was able to correct the problem from happening in Gmail from removing all the blank space from that specific part of HTML and bringing that entire paragraph and all it's contents back flush against the left edge of the screen. Sure it looks a little messy and you lose your proper indenting, but I think this helps Gmail not accidentally think you're quoting something inline.
Gmail display feature added a span with .im class to some text. To solve this in the styles tag defined in the head of the email I added the following styles:
<head>
<style>
.im {
color: inherit !important;
}
div > span.im {
color: inherit !important;
}
p > span.im {
color: inherit !important;
}</style></head>
I had similar problems. I was sending emails from an application using templates. So, when I sent multiple emails to same address, lines that are exactly same in all of them got purple. Gmail added this tag automatically:
<div class="im">
.........
</div>
I do not know that for a fact, seemed to me Gmail wraps the common texts in a conversation with the this tag. Similar discussion here.
I have this issue too. And I just added a five-bit random char to every line end and set the color like the background. Then the issue got fixed.
It's not a good way, but if no another way, maybe you can try it.
You can use <br> tag in email html if it has style like: <br style="box-sizing:border-box">
So I had encountered this problem when designing a mailing system for a web application of mine. The solutions given here were a bit time-consuming to implement for me as the mail content was huge and in lots of places span tags were getting added. It's when I come across this document. It turns out Gmail adds the .im class span tags when Gmail client receives two or more emails with the same subject line. All emails are grouped in a conversation group based on the subject line. Gmail detects some of the parts of the second (third, fourth..) email as quoted from the previous email. I simply deleted the previous emails and the problem was solved for me as Gmail didn't group the mails together. The article which helped me =>
https://litmus.com/community/discussions/5189-gmail-changes-color-of-text-im-class
This solution worked for me as the intended behavior of my application was not to share multiple emails at once. Hope so this answer finds helpful
For me, I simply needed to prevent Gmail threading when sending out my email. This would then of course prevent any subsequent emails from getting purple text, as they are not thread children of the initial mail.
If that's your use case as well, you can simply set the SMTP header X-Entity-Ref-ID with any value. This is what Google+ notifications do.
I don't know exactly what this header does, but since it's marked with X at the beginning it means that it is a private header, and therefore shouldn't affect anything else apart from Gmail.
Found this answer here, and I was so happy I needed to share it on.
You ignore style of im class on this way
<b style="color:black;">Some text</b>
Some text does not have purple color
Inside my main table I created, as the last child add:
<div style="display:none;">1</div>
and the number 1 increments each time. I am generating the content with js using a template string
`<div style="display:none;">${new Date().toString()}</div>`
You will also need to add style="color:#000;" to the parent.
This will prevent the entire email as showing as quoted, and hence not color the text with the .im class
If you replay to an email Gmail automatically puts your content in a <div class="im">, that's why text colors turn purple.
Just try to compose a new email.
I have added color: initial as an inline style in the headers of the table (for me, it occurs in table headers). It overrides the purple color of the im class in the .
i found the problem because of existence {{ $emailAddress }}.
i change to <?php echo $emailAddress; ?>
solved !!
Please use styles on your page:
div.adm { display: none !important;}
div.h5 { display: block !important;}
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