Prestashop 1.7 Installation Ubuntu 14.04 LAMP Too many redirects

Question

I am trying to install Prestashop 1.7 on an Ubuntu 14.04 LAMP droplet from Digitalocean.

After copying Prestashop source files under a presta folder in /var/www/html, when accessing http://95.85.6.69/presta/ in the browser I am getting redirected to http://95.85.6.69/presta/install/index.php?step=welcome which is cool, except, it keeps on redirecting until I am getting: ERR_TOO_MANY_REDIRECTS thrown back at me.

Am I doing something wrong? Is there a config I am missing? How can I surpass that error?

The image above is an addition to the error description.

P.S: Ignore the differences in IPs as they are the result of multiple deployments of the same snapshot, ubuntu 14.04 LAMP, on Digitalocean.

Reek

was the shop installed in the previous folder? – Nevadanevai

You can find a patch here forge.prestashop.com/browse/BOOM-1802 – Decoration

Answer 1

Have you enabled the curl extension? I had the same problem couple days ago. After investigating the problem, I found out that the curl extension wasn't enabled and Prestashop doesn't throw any errors if it is not enabled.

Incinerator

Accepted this answer, but with respect to John Simon's answer that enable curl extension correctly. – Reek

Also, important to note, redirects were caused as well by not having the correct folder/files permissions. Using chown -R www-data:www-data /path/to/presta-install-dir/ to set the ownership to the apache daemon will solve the issue. – Reek

It would be a great idea for our fellow community members here, if you edited your answer and included the stuff I wrote in the comment above – Reek

Answer 2

sudo apt-get install php5-curl

Then restart the apache2 server using

sudo service apache2 restart

Tzar

Thanks for pointing the commands, I've accepted Jack's answer because he added a little explanation as well, but kudos for this :+1: – Reek

Answer 3

Take a look at the following links, it might be possible that you find a solution for this problem:

https://forum.c4.cz/prestashop-1-7-0-4-instalace-a-chyba-too-many-redirects-t7692.html https://serverfault.com/questions/824940/prestashop-1-7-too-many-redirects-on-frontend-shop

Torbernite

Answer 4

After installing PrestaShop on Ubuntu 18.04.4 LTS I had the same issue. Everything needed is installed and running. I checked the logs and there where no errors when loading the page, but the issue persisted. I tried loading the Admin panel and was able to login. After reading in some simular issues I wondered if it had to do with SSL, that I set up with the domain. Long Story short, if you can reach the admin panel check the shop settings and if SSL is aktivated and is aktivated for all pages. That solved the issue for me.

Otology