I just uploaded my App to the Google Play Store and when I try to download it I get the following error: Error retrieving information from the server [DF-AA-33]
Error [DF-AA-33] when downloading my Application
Asked Answered
Maybe your app is in alpha state. I had the same problem, i realized i had to click on the invitation link on the test account before download the app, something like https://play.google.com/apps/testing/com.company.app
These are steps:
- Go to Settings -> Apps -> Play Store and then tap Clear Data and Cache
- Go to Settings -> Accounts -> Google and then Remove Account
- Restart your phone
- Log in with your Google Account and open Play Store.
Done
I was able to solve this by
- Open Google Play Store
- Change account to the one with the proper permissions
- Install app
- Shout in victory
That solved my issue. I had multiple accounts, and I was trying to download apk from non-permitted account. –
Sally
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