I put my app into Google Play Store, with "App Signing" (= Play Store manages the key) enabled. What I want to do is make it possible for users that had the app before it was in the Play Store (version 1.14 and prior) to install the next version via Play Store (1.15+).
I provided every user the .apk file manually until version 1.14. Version 1.15 is the first version in the Play Store.
I updated the App Signing key to match my release key. I don't remember how exactly I did it, but the Play Store provided me some kind of .jar file that I had to run and it created a .zip file I had to upload.
The SHA-1 hash in the Play Console matches my release key SHA-1. Still, the update can only be installed by re-installing the app and losing all data, as the Play Store displays a failure message when trying to update.
Is there a trick to make it work? Did I do something wrong?