'Start rollout to beta' disabled in Play Store Developer Console

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I am ready to send my first app to beta testers, so i click on 'Manage Beta' > 'Manage testers'

add a new List with one tester in it .

and 'Save' and 'Resume'

APK is uploaded > 'Review'

The review summary says 'This release is ready to be rolled out.', but the button labled with 'Start to rollout to beta' is disabled: disabled button .

Fawcette answered 21/3, 2017 at 11:12 Comment(1)

Make sure you select at least 1 country in availability (defaults to no countries) – Biretta 24/1, 2018 at 23:25

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To see what still needs to be done, you can hover your mouse over the grayed out checkmark. There will be a popup that tells you what you still need to finish.

Apiary answered 28/5, 2018 at 12:9 Comment(0)

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Saranga is right from my experience. Before I could send out a beta version I had to ensure I had the images under store listing included. Just look at the side bar (see image) and see whats greyed out and thats where the problem was for me.

Languorous answered 28/3, 2017 at 22:29 Comment(2)

this is the correct answer as of October 2017 :P Thanks – Lumpkin 6/10, 2017 at 14:14

It would be nice if they said that somewhere on the page! Even a tooltip on the disabled button would be something. – Micrometry 28/6, 2018 at 14:42

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Make Sure the following are checked

Filagree answered 31/8, 2017 at 8:53 Comment(1)

Very helpful! Also, you can hover over the checkmark to see what you are missing for the various categories. – Nero 29/5, 2018 at 12:18

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Update : The answer below is outdated. These days you should see a list of options on the left, that have grayed out ticks in-front of them. Hover over the tick and it should display the list of tasks you need done to complete that category. Visit each of these items and complete them (make sure the icon becomes green - check the screenshot below) to enable the button.

Not sure whether this is the actual answer or what you are expecting, but I am stuck at the same place (I just created an account, application and a release. Saw the disabled button and started googling). However there is a link on the top right side of the screen (barely visible, i should add), with the text "Why can't I publish?". And when I click on it I get list of error messages(I think). So as of now i am stuck on that list. Probably, fixing them might enable the button.

Lassalle answered 21/3, 2017 at 12:23 Comment(6)

I don't see such a link! – Linen 25/4, 2018 at 1:25

It used to, at the time of this answer. However nowadays, you should see a warning/harzard mark.on the items on the left side (items such "App Releases", "Store Listing", etc), if they are incomplete. Do them and the button should enable. – Lassalle 25/4, 2018 at 4:18

Make sure that you have no exclamation mark in the left menu. Complete the Store Listing, Content Rating and Pricing & Distribution too! – Remus 8/5, 2018 at 20:13

When I tried this there was no warning or hazard mark on the left side items. There was a subtle greyed out icon on some of the sections that turned green when it was later completed, and this was what was preventing me from publishing my test release. – Patrizio 31/7, 2018 at 11:21

This is really weird UX. They should show a clearly visible message of why the button is disabled! – Gabrielson 19/10, 2018 at 9:58

@lxx this is exactly what i said to my colleague when i saw the greyed out button. – Hardbitten 24/7, 2019 at 14:24

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This can happen if payment for a recently created account is still processing, even if all mandatory sections are completed. I just created an account and I had this issue. I realized that my payment for the account creation was still processing. Once it's processed it's possible to publish the app.

Vibrissa answered 2/11, 2017 at 16:41 Comment(0)

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You have to add "Content rating", "Pricing & Distribution" information first so all checkboxes at the left are green
Then you have to click Save

Then you'll be able to click Review.

Veratridine answered 5/2, 2018 at 11:55 Comment(0)

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You also need to make sure that you made it available in at least one country. By default not one country is selected!

Religieux answered 29/9, 2017 at 1:45 Comment(0)

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If this is your first app, the problem will be due to payment processing which can take up to 48 hours according to your Google Play Developer Console under Account Details. Here is the actual text:

Payment Pending

Your payment is still processing, which will take up to 48 hours.

You can already start to upload APKs and prepare Store listings but not publish any applications yet.

We will notify you when the payment went through and you can publish your applications.

Annabelannabela answered 21/12, 2017 at 19:36 Comment(0)

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I had the same problem. In my case I had to agree to "Content guidelines" and "US export laws" listed under "Consent" in "Pricing & distribution" section.

Westerman answered 22/8, 2017 at 16:36 Comment(0)

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They are missing a tooltip over the disabled button that should read something like: "Please make sure there are no warnings in sections on the left sidenav to enable publishing."

If you only see green checkmarks in the other sections you should be good to go.

Fca answered 6/10, 2017 at 3:35 Comment(0)

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It will be active when nothing on left is grey but green ticked as shownenter image description here

Simmons answered 25/3, 2018 at 16:15 Comment(0)

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You will need to complete the Store listing, Pricing & distribution and Content rating before you can publish the app, once these task have been completed you should be able to publish the app.

Riojas answered 29/8, 2017 at 9:19 Comment(0)

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Your payment may not have cleared yet. It takes 48 hours after creating your account.

Scenography answered 4/6, 2018 at 0:12 Comment(0)

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I had same issue. In addition of all this you need to tick App Content tab also . Check out the details : here

Amylolysis answered 2/7, 2019 at 10:46 Comment(0)

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